EHR
Clinical records and care management
Foundation for encounters, history, and continuity of care — designed around real clinic workflows.
Healthtech • Brazil
Our own platform for medical clinics — cloud-native, with AI
Twins Labs is a Brazilian health technology company. We develop and operate Clicca ClinicOS: an integrated system for small and mid-sized clinics, with EHR, scheduling, billing, telehealth, and patient communication via WhatsApp assisted by AI. We are not a generic software shop — we invest in one product and deep vertical focus.
Commercial and product focus:
SMB clinics
Brazil
Cloud
Healthcare vertical
One product
ClinicOS — single stack, long-term view
Integrated
EHR, scheduling, billing, and telehealth on one foundation
AI + WhatsApp
The channel patients already use
Clicca ClinicOS — what Twins Labs builds
Clicca ClinicOS is our cloud platform for small and mid-sized medical clinics in Brazil. We bring clinical and financial operations together in one place, cutting system fragmentation and rework for staff. See the live product at clicca.com.br.
Ag
Scheduling and billing
Appointments, the daily queue, and billing aligned with operations — fewer spreadsheets and manual errors.
Tel
Telehealth
Remote care inside the same clinic ecosystem — no parallel, disconnected tools.
AI
AI-assisted communication (WhatsApp)
Automation and assistance in patient conversations on the channel Brazil already uses every day.
Nu
100% cloud
SaaS model: continuous updates, secure access, and less IT burden on the clinic.
1
One focus, one company
Twins Labs is not a generic software consultancy: we build and scale our vertical healthcare product.
Market and opportunity
Thousands of clinics in Brazil still run on disconnected tools, manual processes, and low standardization. There is room for an integrated platform that fits the SMB segment and matches regulatory reality and how Brazilian patients behave (including heavy use of WhatsApp).
Healthcare SMB segment
Smaller clinics need full software without hospital-grade complexity — and predictable cost.
Fragmentation today
EHR, scheduling, finance, and communication often sit in different systems: hidden cost and operational risk.
Cloud and AI adoption
Structural trend: cloud operations and patient engagement automation are becoming baseline, not a nice-to-have.
Why Twins Labs is different
Healthcare vertical, own product
Depth in Brazilian medical practice — not a generic ERP rushed into healthcare.
Brand and go-to-market under Clicca
ClinicOS reaches the market through Clicca, with a clear story for physicians and clinic operators.
AI where it matters for the business
Patient communication is daily friction; we bet on AI with governance and clinical context.
For investors, accelerators, and incubators
We seek partners who see B2B healthtech with SMB-appropriate ACV, a consultative sales cycle, and room to grow recurring revenue as the platform adds modules and deeper usage inside clinics.
“The thesis is not ‘another SaaS’: it is clinic operations in Brazil, with one product, a WhatsApp channel, and a clear upsell path across scheduling, EHR, and billing.”
“We want to discuss traction, regulatory roadmap, unit economics, and responsible use of AI. Share your fund’s thesis or context in the contact message.”